Privacy policy

PRIVACY POLICY

Last updated: August 2026

1. Introduction Kavrento ("we", "us", "our") is committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). If you are located outside Australia, by using our site you consent to your data being processed in accordance with Australian privacy law.

2. Information We Collect We collect:

  • Name, email address, phone number, and delivery address
  • Payment information (processed securely via Shopify Payments)
  • Browsing behaviour on our website (via cookies)
  • Order history and communication records

3. How We Use Your Information We use your information to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to customer enquiries
  • Send marketing emails (only with your consent)
  • Improve our website and customer experience

4. Sharing Your Information We may share your data with:

  • Shipping carriers (to deliver your order)
  • Payment processors (Shopify Payments, PayPal etc.)
  • Email marketing tools (only if you've opted in)

We do not sell your personal information to third parties.

5. Cookies Our website uses cookies to enhance your browsing experience and analyse site traffic. You can disable cookies in your browser settings.

6. Your Rights (Australia) Under the Australian Privacy Act, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data (subject to legal obligations)

To exercise these rights, contact us at: [Support@kavrento.com]

7. Your Rights (European Union & UK — GDPR) If you are located in the EU or UK, you have additional rights under the General Data Protection Regulation (GDPR) or UK GDPR:

  • Lawful basis: We process your data on the basis of contract fulfilment (processing your order) and legitimate interest (improving our services)
  • Right to access the personal data we hold about you
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object to processing for marketing purposes
  • Right to lodge a complaint with your local data protection authority (e.g. ICO in the UK, or your EU member state's supervisory authority)

8. Data Security We use industry-standard security measures to protect your data. All transactions are encrypted via SSL.

9. Data Retention We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

10. Contact Us For privacy-related enquiries: 📧 [Support@kavrento.com] 🌐 kavrento.com